We all know that anxiety and stress can bring out the worst in people. They go to extremes in behavior as they attempt to navigate unknowns and exacerbating risks. An inability to cope leads to three behaviors.
- The flame thrower – this person may initially show up as the conversation dominator who simply must have the last word. What if this person is in fact a bully, or maybe worse? The flame thrower is the person who torches people and ideas they perceive as threatening to their preferred role and view of the world. They make incendiary comments, attempting to belittle, berate or anger those in roles of positional power. Rather than view the strengths and talents in others they prefer puffery and falling on the sword.
- The feral cat – in the blink of an eye this person will lash out with claws and fangs. You never even saw the paw sweep through the air towards you. They appear like an average cat, perhaps with a bit of a different manner, but wowza, who would have thought they could pounce like that? After they harm they tend to slink away.
- The poser – hey, let’s go along to get along. Why take a risk – and share an opinion or recommendation – that may rankle someone, especially if there are flame throwers and feral cats in the room. This person is a survivor. They appear to be a team player but you can’t assume true buy-in or cooperation.
What do all three of these people have in common? Self-preservation. Regrettably these behaviors and habits run counter to creativity, collaboration, and change. It’s difficult to have a meaningful design session when group members are committed to a scorched earth policy.
Who is showing up at your meetings?